Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. In this role, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for engaging with customers, assisting with product selection, and maintaining the overall appearance of the store. If you have a passion for retail and enjoy working in a dynamic environment, we want to hear from you!

Duties

• Provide outstanding customer service by greeting customers and assisting them with their shopping needs.
• Operate the Point of Sale (POS) system for transactions, ensuring accurate cash handling and cashiering duties.
• Conduct product demonstrations to highlight features and benefits, enhancing customer engagement.
• Assist in merchandising efforts by arranging products attractively on shelves and displays.
• Maintain stock levels by restocking shelves and organizing inventory in the backroom.
• Utilize retail math skills to manage inventory and sales effectively.
• Upsell products to enhance customer satisfaction and increase sales.
• Supervise junior staff members when necessary, providing guidance and support in daily operations.
• Maintain cleanliness and organization throughout the store to create an inviting shopping environment.
• Exhibit strong communication skills while interacting with customers, addressing inquiries, and resolving issues.

Requirements

• Previous experience in retail sales or a grocery store environment is preferred.
• Strong customer service skills with a focus on creating positive experiences for shoppers.
• Basic math skills for handling transactions and managing cash accurately.
• Familiarity with POS systems is advantageous; training will be provided if needed.
• Ability to communicate effectively; bilingual candidates are encouraged to apply.
• Experience in stocking, merchandising, or product demos is a plus.
• Excellent phone etiquette for handling customer inquiries via phone when necessary.
• A proactive approach to upselling products while maintaining customer satisfaction.
• Supervising experience is beneficial but not mandatory. Join us as we strive to provide an exceptional shopping experience while fostering a collaborative team environment!